Apple has launched an investigation after a woman suffered serious burns when her iPhone 14 Pro Max exploded while she was sleeping.
According to information from the Hui Bang Mang program of Shanxi Radio and Television (China), the incident occurred at around 6:30 a.m. (local time), when the woman was sleeping near the iPhone that was charging. When she turned over, her hand accidentally touched the burning flame from the iPhone, causing serious burns and waking her up in a scene of smoke and fire.
The iPhone 14 Pro Max was completely burned after the incident.
Video footage from the scene shows the damage was extensive: her bed was scorched, the walls of the apartment were blackened by smoke, and her iPhone was badly damaged. Initial investigations suggest that the phone's battery may have malfunctioned, leading to the incident.
iPhone 14 Pro Max out of warranty, Apple still investigating
The woman reportedly purchased the iPhone 14 Pro Max in 2022, meaning it was no longer under warranty. However, she is still looking for answers about the cause of the explosion and hopes to be compensated for the injuries and damages she suffered.
Items damaged by the fire.
After receiving information about the iPhone 14 Pro Max battery issue, Apple's customer service team expressed concern. They confirmed that regardless of the device's warranty status, Apple will recall the phone for analysis to determine the cause of the problem.
“Apple recognizes the seriousness of this situation and is committed to investigating any potential safety risks associated with its products. However, it is currently unclear whether the battery in the phone is a genuine Apple battery or whether the device has undergone any repairs that may have compromised its integrity,” an Apple representative said.
The incident once again highlights the dangers of leaving charging devices unattended. Experts have repeatedly warned against leaving phones charging overnight or near flammable materials like beds.
Be careful about charging your battery while you sleep.
They also advise users to only use certified chargers and avoid third-party accessories to minimize risks. Genuine or certified products often meet strict safety standards and quality control requirements during manufacturing.
This also shows that manufacturers need to prioritize user safety and take preventative measures to protect consumers. Users, on their part, are also encouraged to be cautious when charging their devices and to look out for any signs that the battery may be damaged or behaving abnormally before serious problems like the ones above occur.
